Information of free consultation
Consultant Phone: (028) 6650 3348 Email:
In order to meet the customers’ demand, EAMGROUP has an operating time as follows: + From Monday to Sunday. + From 8:00 to 20:30. + If the customer has a breakdown, EAMGROUP is willing to support 24/7.
EAMGROUP performs the warranty policy as follows: + All new products of EAMGROUP will be warranted for 1 year. + During use, if any error occurs, which is caused by the manufacturer, EAMGROUP will be responsible for fixing the product. + In the event that EAMGROUP sends the warranty product through the company but still cannot handle, EAMGROUP will exchange another equivalent product.
To implement the quick quotation feature of EAMGROUP. You need to do the following steps: + Step 1: You choose "Show Details" of the product you want to know the quotation. + Step 2: Looking at the left corner of the screen, you will see a button that says "Quick Quotation." + Step 3: You click on the button that says "Quick Quotation." An information panel will appear. You need to complete all of your information (including your name, phone number, and email address), so that EAMGROUP can contact and provide you with a quotation. Step 4: After reviewing all product information, please press "OK – Send Quotation". So you have successfully sent your request for a quick quotation.
In order to meet the demands of customers, EAMGROUP has the following operating hours for the product provision: + From Monday to Friday + From 8 am to 4:30 pm
Business staff Phone: (028) 6650 3348 Email:
Deliveries are taken by EAMGROUP all around Vietnam. Free shipping for the southern region including Ho Chi Minh City.
Support Technical for product Contact: Mr. Huyen Zalo/Viber: Power Phan Email:
Customer support - 24/7
(028) 6650 3348 0978 731 554
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Note EAM7: You can report your problem to EAMGROUP’s Technical Department. When logging in directly to EAM7, the troubleshooting time will be faster than not doing so.
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EAMGROUP would like to thank you for your interest in our services. Get your quotation request approved and re-engaged quickly, EAMGROUP invites you to enter the information below. Type: Villas – Apartments
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EAMGROUP would like to thank you for your interest in our services. All customer information will be kept confidential in the highest security mode of EAMGROUP. In addition, quality feedback will be forwarded directly to our manager.
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(Advanced – Specialized management methods, Improving technical quality, efficient management via the EAM7 application)
Full-Package of maintenance services
CRITERIA FOR PROVIDING TECHNICAL SERVICE (5 important criteria for providing professional Villa – Apartment maintenance service package)


Beauty is an important factor that determines whether the EAMGROUP maintenance package is appropriate for the cost that the customer spends. This is the reason why EAMGROUP always strives to ensure the best aesthetic for the customer.


Cleaning is the top priority factor for the maintenance service package that EAMGROUP aims for Villas - Apartments.


EAMGROUP guarantees to always provide the highest level of service to our customers, as well as the highest level of maintenance.


EAMGROUP places a premium on safety. The EAMGROUP staff is well trained and prepared for the maintenance process.


EAMGROUP's maintenance staff is constantly imparted and trained in skills and professional ethics, and we always respect our customers' assets.
TECHNICAL ITEMS OF THE MAINTENANCE SERVICE (Depending on the package conditions chosen by the customer, EAMGROUP will provide highly-specialized items)
EAMGROUP Extra low voltage
Equipment such as: Lighting system, power lines, switches, sockets, magnetic doors, fingerprint doors, etc.
EAMGROUP Refrigeration
As VRF, DVM-S systems,... In addition, there are also Air-conditioners such as: ceiling, Ventilation, Floor Standing, Wall-Mounted,...
EAMGROUP Basic construction
Waterproofing, structural cracking treatment, plastering, bricklaying, painting, patching....
EAMGROUP Water pipe
Equipments such as: Shower, toilet, lavabo, water tank, source water tank...
EAMGROUP Generator
Specialized generators have a supply capacity from 20KVA to 400KVA.
EAMGROUP Pump system
Including systems such as: Source water pump, Pressure booster pump, Wastewater pump, Hot water pump, Heat pump, Circulation pump, ....
EAMGROUP Network – IT system
Including system: Internet (Wi-Fi), Telephone Server, Data Server, Router, Software....
EAMGROUP Camera system
As CCTV monitoring screen systems, camera equipment of all kinds, data storage, ....
EAMGROUP Wastewater treatment
Operation - Maintenance - Repair of wastewater treatment systems, monitoring indicators such as: DO, TDS, PH, BOD5....
We understand that customers have needs for their villas, apartments, houses maintenance but are hesitant to select a suitable company in terms of dependability, professionalism, safety, and competitive price. Realizing the customer’s difficulty, who are unable to find a truly suitable and satisfied maintenance company. With the EAM7 software's human resource time management algorithm, EAMGROUP will assist employers in lowering maintenance personnel costs while ensuring that quality is always maintained, even at the highest level. Customer’s advantages Do not work-hard, waste time looking for maintenance staff. Save labor cost. Do not need to manage employees or policies related to employees who are subject to occupational safety. Do not worry about maintenance staff qualification. Do not need to pay for tools and equipment for maintenance staff. Customers only need to create a notification through the EAM7 application when facing a technical problem. The EAMGROUP technical staff will respond to customers as soon as possible. As a result, the time it takes to receive and process work is reduced. EAM7 allows EAMGROUP to adjust the number of employees, the number of staff who come to fix problems for customers. Assist customers with lighting design and energy consumption calculations. Customer’s benerfits EAMGROUP will create conditions for customers to select the most appropriate maintenance time frame without interfering with the villa and apartment’s business activities. EAMGROUP will provide an EAM7 admin account for customers. All data displayed on the application is constantly updated. For cases that cannot be reported through the EAM7 application, the customer support line is available 24 hours a day, seven days a week. Providing comprehensive documents and reports weekly and monthly. Our maintenance staff EAMGROUP employs maintenance workers with qualifications and professional experience ranging from 2 to 5 years on average. Because it is managed by the EAM7 application, the update and processing speed is faster than when other methods are used. Occupational safety training is provided on a regular basis. Furthermore, EAMGROUP closely monitors Occupational Safety via intelligent methods in the HR industry. Staff with professional attitude and uniform.
IMAGE OF EAMGROUP's TECHNICAL WORKS Actual image when technicians operate at the customer's location
Electrical refrigeration + Checking and maintaining periodically. + Recharging refrigerant gas when the air conditioner’s refrigerant gas is low. Proposing options to prevent loss and leakage on refrigerant gas pipelines. + For serious problems, EAMGROUP will notify customers directly and will have a policy of temporary replacement of EAMGROUP’s air conditioner. To assist the Villa - Apartment in maintaining its business continuity, this case only applies to mono- and small-capacity air conditioner with a quick-install structure. + When the air conditioner or the air conditioning system has a problem, EAMGROUP will dispatch qualified personnel to handle it as soon as possible. Extra low voltage + Checking the lighting system periodically, according to specific packages and standards of each type. + Repairing the lighting equipment in a timely manner and propose energy-saving plans. Furthermore, EAMGROUP suggests highly aesthetic lighting changes. + Checking and maintaining the rolling doors by Module method. + Maintaining and repairing the magnetic doors as problems arise. + Checking and testing safety parameters for protective devices such as CB, MCB, RCCB, RCD, ATS, and others. Basic construction + Repairing water pipes and tanks. + Renovating and tiling floor and wall tiles in the villa and apartment’s areas that are broken, chipped, or unsightly. + Painting and patching areas where the paint has been scratched, natural and anthropogenic influences destroyed. Water pipe + Checking and maintaining the equipment related to water pipes such as pipe, lavabo, toilet, shower, faucet, etc. + Repairing the issues related to pipes leaked water, or inoperable plumbing equipment should be addressed as soon as possible. + Maintaining and repairing types of pumps such as source pumps, booster pumps, heat pumps, water heaters, etc. Generator + Checking and maintaining periodically according to the brand’s standard. + Operating and testing to get the indicator of the machine. + Repairing the generator when the breakdown occurs. + Simulating the power failure monthly. Network – IT system + Maintaining and designing the villa and apartment’s Wifi distribution network. + Maintaining and designing the camera system (CCTV). + Configuring and upgrading the villa and apartment’s telephone system. + Repairing and suggesting the optimal and efficient usage options for network devices such as router, server, telephone server, camera, etc.
Free consultation Quotation Quality feedback Operating time
EAMGROUP CO.,LTD Solution For Automatic and Green System (028) 6650 3348 0978 731 554 Tax code: 0315018593 Address: 160/12/8 Bui Dinh Tuy, W.12, Binh Thanh District, HCMC Technical Office 1: 562B Bui Dinh Tuy, W.12, Binh Thanh District, HCMC
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