Information of free consultation
EAMGROUP
Consultant Phone: (028) 6650 3348 Email: hotro@eamgroup.vn
In order to meet the customers’ demand, EAMGROUP has an operating time as follows: + From Monday to Sunday. + From 8:00 to 20:30. + If the customer has a breakdown, EAMGROUP is willing to support 24/7.
EAMGROUP performs the warranty policy as follows: + All new products of EAMGROUP will be warranted for 1 year. + During use, if any error occurs, which is caused by the manufacturer, EAMGROUP will be responsible for fixing the product. + In the event that EAMGROUP sends the warranty product through the company but still cannot handle, EAMGROUP will exchange another equivalent product.
To implement the quick quotation feature of EAMGROUP. You need to do the following steps: + Step 1: You choose "Show Details" of the product you want to know the quotation. + Step 2: Looking at the left corner of the screen, you will see a button that says "Quick Quotation." + Step 3: You click on the button that says "Quick Quotation." An information panel will appear. You need to complete all of your information (including your name, phone number, and email address), so that EAMGROUP can contact and provide you with a quotation. Step 4: After reviewing all product information, please press "OK – Send Quotation". So you have successfully sent your request for a quick quotation.
In order to meet the demands of customers, EAMGROUP has the following operating hours for the product provision: + From Monday to Friday + From 8 am to 4:30 pm
EAMGROUP
Business staff Phone: (028) 6650 3348 Email: hotro@eamgroup.vn
EAMGROUP
Deliveries are taken by EAMGROUP all around Vietnam. Free shipping for the southern region including Ho Chi Minh City.
EAMGROUP
Support Technical for product Contact: Mr. Huyen Zalo/Viber: Power Phan Email: Hp@eamgroup.vn
Customer support - 24/7
(028) 6650 3348 0978 731 554 Hotro@eamgroup.vn
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EAMGROUP Always support customers with all our best and professionalism. Our motivation comes from interacting with customers. EAMGROUP's online processing system is constantly updated and offers the best level of customer service. Let EAMGROUP assist you with your problems.

EAMGROUP’S POLICY FOR THE CUSTOMER

EAMGROUP divides the promotion and warranty policies into two main customer segments. + Customers in civil engineering services. + Customers in industrial and automatic electrical services. One of the key and significant services provided by EAMGROUP is civil engineering. As a result, EAMGROUP has many preferential policies for our customers. + In addition to the unique incentives included in each maintenance service package for a particular subject (stores, shops, restaurants, hotels, buildings, villas, apartments, and houses), EAMGROUP also creates additional free service advertising tools for customers who have chosen our services. + We have built an online error reporting mechanism for the customer on the Internet in website EAMGROUP.VN in order to facilitate the easy reporting of technical issues to EAMGROUP’s personnel. This is regarded as one of the maintenance industry's pioneering tools, with the intention of always providing our customers with the greatest level of convenience. The customer can easily and quickly create the report of technical issues and the data will be updated constantly for real-time. + Additionally, EAMGROUP has many good support policies, incentives and product warranties for the customer. For industrial and automatic electrical engineering services, EAMGROUP supports warranty for technical defects according to the duration of each service that customers have requested and used. + For manufacturing, EAMGROUP has a warranty policy for our customers from 3 to 7 years, and it depends on each specific case. + For PLC programming, EAMGROUP additionally offers a guarantee policy ranging from 5 to 10 years; in some circumstances, the warranty period is longer. + For the stages of mechanical processing and renewing mechanical systems, EAMGROUP provides customers with a warranty policy of 1 year or more. + Renewing and machining electrical cabinets, EAMGROUP has a warranty policy for components and connections in electrical cabinets from 36 months to 3 years.
EAMGROUP CO.,LTD Solution For Automatic and Green System (028) 6650 3348 0978 731 554 hotro@eamgroup.vn Tax code: 0315018593 Address: 160/12/8 Bui Dinh Tuy, W.12, Binh Thanh District, HCMC Technical Office 1: 562B Bui Dinh Tuy, W.12, Binh Thanh District, HCMC
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