RESTAURANT MAINTENANCE SERVICE PACKAGES

Information of free consultation

Consultant Phone: (028) 6650 3348 Email: hotro@eamgroup.vn

In order to meet the customers’ demand, EAMGROUP has an operating time as follows: + From Monday to Sunday. + From 8:00 to 20:30. + If the customer has a breakdown, EAMGROUP is willing to support 24/7.

EAMGROUP performs the warranty policy as follows: + All new products of EAMGROUP will be warranted for 1 year. + During use, if any error occurs, which is caused by the manufacturer, EAMGROUP will be responsible for fixing the product. + In the event that EAMGROUP sends the warranty product through the company but still cannot handle, EAMGROUP will exchange another equivalent product.

To implement the quick quotation feature of EAMGROUP. You need to do the following steps: + Step 1: You choose "Show Details" of the product you want to know the quotation. + Step 2: Looking at the left corner of the screen, you will see a button that says "Quick Quotation." + Step 3: You click on the button that says "Quick Quotation." An information panel will appear. You need to complete all of your information (including your name, phone number, and email address), so that EAMGROUP can contact and provide you with a quotation. Step 4: After reviewing all product information, please press "OK – Send Quotation". So you have successfully sent your request for a quick quotation.

In order to meet the demands of customers, EAMGROUP has the following operating hours for the product provision: + From Monday to Friday + From 8 am to 4:30 pm

Business staff Phone: (028) 6650 3348 Email: hotro@eamgroup.vn

Deliveries are taken by EAMGROUP all around Vietnam. Free shipping for the southern region including Ho Chi Minh City.

Support Technical for product Contact: Mr. Huyen Zalo/Viber: Power Phan Email: Hp@eamgroup.vn

CRITERIA FOR PROVIDING TECHNICAL SERVICES (5 important criteria for providing professional restaurants maintenance service package)

Beauty

Beauty is an important factor that determines whether the EAMGROUP maintenance package is appropriate for the cost that the customer spends. This is the reason why EAMGROUP always strives to ensure the best aesthetic for the restaurant.

Cleaning

Place top priority for the package maintenance that EAMGROUP aims for many restaurants.

Quality

EAMGROUP guarantees to always provide the highest level of service to our customers, as well as the highest level of maintenance.

Safety

EAMGROUP places a priority on safety. The EAMGROUP staff is well trained and prepared for the maintenance process.

Assurance

EAMGROUP’s staff is constantly imparted and trained in skills and professional ethics, and we always respect our customers’ assets.

TECHNICAL ITEMS OF THE MAINTENANCE SERVICES (Depending on the package conditions chosen by the customer, EAMGROUP will provide high-specialized items)

Extra low voltage

Lighting system, power lines, switches, sockets, magnetic doors, fingerprint doors,....

Refrigeration

VRF, DVMS system,... There are also stand-alone air conditioners such as: ceiling, ventilation, standing, wall-mounted,...

Basic construction

Waterproofing, structural cracking treatment, plastering, bricklaying, painting, patching,....

Water pipe

Equipment includes: Shower, toilet, lavabo, water tank, source water tank,....

Network – IT system

Internet (Wifi), Telephone Server, Data Server, Router, Software,....

Camera system

CCTV monitoring system, camera equipment for all kinds, data storage, ....

WHY SHOULD YOU CHOOSE THE EAMGROUP’S MAINTENANCE?

EAMGROUP has successfully created a full-service maintenance package for Restaurant based on actual survey statistics on the maintenance requirements of restaurants. For Restaurant, aesthetic is an important factor affecting the number of customers. A restaurant is usually served for wedding or dining, the scenery layout greatly impact on the way of customers enjoy the food. Getting a maintenance staff is a challenge for the restaurant, but finding the proper person with expertise is even more challenging. Additionally, the fees is not cheap if you want to find experienced maintenance staff. Seeing the difficulties and limitations of many customers, EAMGROUP has created a package of maintenance technical service for Restaurant. Maintenance staff can effectively manage their time through EAM7 software developed by EAMGROUP. Employers can cut costs for maintenance staff by using the human resource time management algorithm provided by the EAM7 software, and EAMGROUP will ensure that quality is always guaranteed, even the quality is always at the highest level. Customers’ Advantages Do not work hard, waste time looking for maintenance staff. Save labor costs. Do not need to manage employees or policies related to employees who are subject to occupational safety. Do not worry about maintenance staff qualification. Do not need to pay for tools and equipment for maintenance staff. Customers only need to create a notification through the EAM7 application when facing a technical problem. The EAMGROUP technical staff will respond to customers as soon as possible. As a result, the time it takes to receive and process work is reduced. EAM7 allows EAMGROUP to adjust the number of staff who come to fix problems for customers. Assist customers with lighting design and energy consumption calculations. Customers’ benefit EAMGROUP will create conditions for customers to select the most appropriate maintenance time without interfering with the restaurant's business activities. EAMGROUP will provide an EAM7 account for customers. All data displayed on the application is constantly updated. For cases that cannot be reported through the EAM7 application, the customer support line is available 24/7. Providing comprehensive documents and reports weekly and monthly. Our maintenance staff EAMGROUP’s maintenance staff has qualifications and professional experience ranging from 2 to 5 years on average. Because it is managed by the EAM7 application, the update and processing speed is faster than other methods. Occupational safety training is provided on a regular basis. Furthermore, EAMGROUP closely monitors Occupational Safety via intelligent methods in the HR industry. Our staff always have a professional manner and clear uniforms.

OUR CUSTOMERS View more our customers

Ly Club Restaurant

Indochine Restaurant

Beer & Barrel Restaurant

Bornga Restaurant

Belgo Beer Restaurant

IMAGE OF EAMGROUP's TECHNICAL WORKS Actual image when technicians operate at the customer's location

BASIC DESCRIPTION OF SERVICE ITEMS

Electrical refrigeration + Checking and maintaining periodically. + Recharging refrigerant gas when the air conditioner’s refrigerant gas is low. Proposing options to prevent loss and leakage on refrigerant gas pipelines. + For serious problems, EAMGROUP will notify customers directly and will have a policy of temporary replacement of EAMGROUP’s air conditioner. To assist the Restaurant in maintaining its business continuity, this case only applies to mono- and small-capacity air conditioner with a quick-install structure. + When the air conditioner or the air conditioning system has a problem, EAMGROUP will dispatch qualified personnel to handle it as soon as possible. Extra low voltage + Checking the lighting system periodically, according to specific packages and standards of each type. + Repairing the lighting equipment in a timely manner and propose energy-saving plans. Furthermore, EAMGROUP suggests highly aesthetic lighting changes. + Checking and maintaining the rolling doors by Module method. + Maintaining and repairing the magnetic doors as problems arise. + Checking and testing safety parameters for protective devices such as CB, MCB, RCCB, RCD, ATS, and others. Basic construction + Repairing water pipes and tanks. + Renovating and tiling floor and wall tiles in the restaurant’s areas that are broken, chipped, or unsightly. + Painting and patching areas where the paint has been scratched, natural and anthropogenic influences destroyed. Water pipe + Checking and maintaining the equipment related to water pipes such as pipe, lavabo, toilet, shower, faucet, etc. + Repairing the issues related to pipes leaked water, or inoperable plumbing equipment should be addressed as soon as possible. + Maintaining and repairing types of pumps such as source pumps, booster pumps, heat pumps, water heaters, etc.

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